Cus­tomer service

We com­mu­ni­cate with users on a reg­u­lar basis to pro­vide request­ed ser­vices and about issues relat­ing to their account. We reply via email or phone.

Shar­ing

Clear­left does not pass on or sell infor­ma­tion about our cus­tomers to any oth­er busi­ness or organ­i­sa­tion. The only excep­tion to this is where we are legal­ly oblig­ed to do so to com­ply with a cur­rent judi­cial pro­ceed­ing, a court order or legal process served on our Web site.

Busi­ness transitions

In the event Clear­left Ltd goes through a busi­ness tran­si­tion, users will be noti­fied via a promi­nent notice on our Web site for 30 days pri­or to a change of own­er­ship or con­trol of their per­son­al infor­ma­tion. If as a result of the busi­ness tran­si­tion, the users’ per­son­al­ly iden­ti­fi­able infor­ma­tion will be used dif­fer­ent­ly from that stat­ed at the time of col­lec­tion, they will be giv­en choice con­sis­tent with our noti­fi­ca­tion of changes section.

Choice/opt-out

Users who no longer wish to receive pro­mo­tion­al com­mu­ni­ca­tions may opt-out of receiv­ing these com­mu­ni­ca­tions by reply­ing with ​‘unsub­scribe’ in the sub­ject line of the email, or email us at info@​clearleft.​com, tele­phone on +44 (0)845 838 6163, or write to Clear­left Ltd, 68 Mid­dle Street, Brighton, BN1 1AL, UK.

Links

Our web­site con­tains links to oth­er sites. We are not respon­si­ble for the pri­va­cy prac­tices of such oth­er sites. This pri­va­cy state­ment applies sole­ly to infor­ma­tion col­lect­ed by this website.

Sur­veys & contests

From time-to-time our site requests infor­ma­tion from users via sur­veys or con­tests. Par­tic­i­pa­tion in these sur­veys or con­tests is com­plete­ly vol­un­tary and the user has a choice whether or not to dis­close this infor­ma­tion. The request­ed infor­ma­tion typ­i­cal­ly includes con­tact infor­ma­tion (such as name and email address), and busi­ness infor­ma­tion. Con­tact infor­ma­tion will be used to noti­fy the win­ners and award prizes. Sur­vey infor­ma­tion will be used for pur­pos­es of mon­i­tor­ing or improv­ing the use and sat­is­fac­tion of this site. Users’ per­son­al­ly iden­ti­fi­able infor­ma­tion is not shared with third parties.